• ESH Assessment Process

    The ESH Assessment Program kicked off in 2017 with three pilot locations. This pilot program, which focused on compliance with ESH policies and procedures and the identification of best practices, was conducted at our MB-1 NGL fractionation facility in Mont Belvieu, Texas; our Canadian Valley natural gas gathering and processing facility in Calumet, Oklahoma; and our Depew Storage natural gas pipelines storage facility in Depew, Oklahoma; and utilized internal subject-matter experts to review ESH compliance and potential risks.

    For 2018, six assessments are planned. The pilot program has helped identify specific improvement areas fostering collaboration and knowledge sharing between the business segments and the departments involved.

    Processes such as this drive continuous improvement that incorporates the “Plan, Do, Check and Adjust” philosophy that is the foundation of our operating management system.


    In 2016, our ESH department began a Safety and Health Capability Review to evaluate the effectiveness of various safety programs, processes and tools we use across our operations.

    The goal was to capitalize on the numerous safety improvements our company has made over the years and integrating our technical and compliance capabilities across all our operating groups. The review was an opportunity to better understand the existing practices utilized across our operations and to identify areas where knowledge sharing and the increased application of consistency would yield improvements.

    Twenty-four reviews were completed in 2016 with multiple processes implemented in 2017. Examples included:

    • Utilizing technology to improve execution and consistency
      »   Implemented electronic work permits – Utilizing mobile technology, similar to what some employees use for their personal lives, provides us with the opportunity to measure statistical trends across all permits.
    • Automated Management of Change (MOC)
      »   The creation of an automated MOC procedure process streamlines the formal review process for managing risks associated with a process, procedure or equipment change. In its electronic format, the process can be monitored from start to finish remotely by all MOC members.

  • Total Recordable Injuries and Illnesses Rate

    ONEOK has put processes in place to help improve the safety and health of our employees in many areas of our operations. One area our commitment and efforts are displayed is in the more than

    24 percent reduction of the Total Recordable Injuries and Illnesses Rates from 1.05 (25 incidents) in 2016 to 0.78 (19 incidents) in 2017.

    We continually evaluate these processes to identify certain focus areas and opportunities for improvement that will meet the high expectations set by our leadership and expected by our employees, customers, regulators and stakeholders.

    Preventable Vehicle Incident Severity Rating

    The Preventable Vehicle Incident Rate is a metric used to gauge employee driving performance and help us manage safety risks associated with driving.

    A Preventable Vehicle Incident (PVI) is any incident involving a fleet or rental motor vehicle that results in an injury to any person or damage to any vehicle or property where the driver could have reasonably avoided the incident.

    In 2016, a severity category was added to the PVI metric to help our leadership better classify and trend our vehicle incidents.

    Through increased awareness and utilization of Telematics, we reduced the number of higher impact events in Tier 1 through Tier 3 by 50 percent in 2017, compared with 2016. Telematics monitors employees’ driving behavior and provides immediate feedback to the driver if a parameter is exceeded. We installed the new system in 1,075 of our fleet vehicles across our business.

    We expect this new software to continue to improve driving habits, improve fuel efficiency and reduce energy consumption.

    Public Awareness Program

    The purpose of the ONEOK Public Awareness Program is to educate the public on pipeline safety and product storage. Our company is committed to the participation and allocation of the necessary resources to develop, implement and manage the program.

    Our safety brochures are mailed regularly to those who live and/or work near our pipelines and/or storage facilities, emergency responders, public officials, excavators and farmers.

    The objectives of the program are to:

    • Raise the awareness of key stakeholders of the presence of pipelines in their communities.
    • Educate those who live or work near our pipelines and our storage facilities to recognize and properly react to a pipeline leak or emergency.
    • Help excavators understand the steps they can take to prevent damage and to respond safely and promptly should their actions cause damage to our facilities.
    • Better educate the affected public, emergency officials, local public officials and other key groups about our organization’s emergency response and key safety procedures in the unlikely event of an operating incident.
    • Help emergency response agencies better understand the safe and proper actions to take to respond to a release or emergency.

    In 2017, we reached out to more than half a million adjacent public, excavators and emergency response officials.

  • Safety and Health Highlights and Awards

    Members of the ONEOK Rockies Midstream Safety and Health team based in the Williston Basin recently completed the National Safety Council’s Advanced Safety Certificate program. The program develops employees into safety practitioners who can contribute to creating a culture of safety.

    The team’s training included 96 hours covering principles of occupational safety and health, safety management techniques and fundamentals of industrial hygiene. The curriculum has helped the team to:

    • Think critically about safety.
    • Develop and execute effective safety plans.
    • Quickly identify hazards and implement corrective actions.
    • Solve occupational safety workplace problems.

    Other highlights include:

    • Antelope Hills natural gas processing plant in Crawford, Oklahoma, achieved a safety milestone – the completion of 35 years without a lost-time incident.
    • Cheney natural gas processing plant in Cheney, Kansas, achieved a safety milestone – the completion of 50 years without a lost-time incident.
    • Viking Gas Transmission received an Annual Corporate Safety Award from the Wisconsin Safety Council.