ONEOK is committed to ongoing engagement with our stakeholders. We work to build constructive relationships with our diverse stakeholder groups and to operate our businesses in a manner that recognizes the ESG expectations of those groups. Some of these key stakeholders and examples of how we engage with them are described below.
Key Stakeholder Group | Engagement Examples | Additional Information |
---|---|---|
Communities and Landowners |
| Highlight: ONEOK committed approximately $600,000 to support COVID-19 relief efforts across our operations in 2020. Highlight: ONEOK, or a representative, pursues contact with all landowners where new project construction will be located. During 2019, ONEOK contacted approximately 2,600 landowners as part of its pipeline project outreach. More information: • oneok.com/public-awareness/public-awareness-and-pipeline-safety • oneok.com/sustainability/covid-19-response • oneok.com/sustainability/community-investment |
Customers |
| Highlight: ONEOK uses a variety of engagement methods such as meetings, phone calls, events and outings to foster sustainable relationships with our customers. During 2019, we engaged with more than 95% of customers in all three of our business segments – natural gas liquids, natural gas pipelines, and natural gas gathering and processing. |
Employees and Contractors |
| Highlight: ONEOK completed an employee engagement survey in 2019 with an 82% participation rate. Based on data from 130 companies and more than 4 million survey respondents, ONEOK scored at or higher than the benchmark on approximately 95% of questions. ONEOK’s Diversity and Inclusion team also surveyed group members specifically on their perception of ESG topics and ONEOK’s performance. More information: oneok.com/sustainability/diversity-and-inclusion |
Governments and Regulatory Agencies |
| Highlight: ONEOK participates on advisory committees such as the North Dakota Gas Capture Task Force to offer industry perspectives and help provide solutions to public issues. More information: oneok.com/about-us/political-engagement |
Indigenous/Native American People |
| Highlight: Leaders from ONEOK’s Indigenous/Native American Resource Group participated in a national tribal engagement workshop hosted by the Interstate Natural Gas Association of America (INGAA), where industry and tribal leaders discussed opportunities for continued engagement and collaboration. More information: oneok.com/sustainability/diversity-and-inclusion |
Industry Associations |
| Highlight: As a member of INGAA, ONEOK commits to continuously improving practices to minimize methane emissions from interstate natural gas transmission and storage operations in a prudent and environmentally responsible manner. Highlight: ONEOK joined Our Nation’s Energy Future Coalition (ONE Future), committing to lower methane emissions. More information: • oneok.com/about-us/political-engagement • ingaa.org • onefuture.us |
Investors |
| Highlight: During 2019, members of our management team and Investor Relations group attended or hosted approximately 20 investor conferences or events and held more than 350 discussions with the financial community. More information: • ir.oneok.com |